Every thing was satisfactory. Thank yiu
Overall, the service was great, and I like my new glasses. My only complaint is cost of the new glasses, I am certain that there are similar wire framed glasses to the pair I choose at a much lower price.
This was my second annual appointment. As before they were fast, accurate, and friendly.
Dr. Masciocchi is very good, and thorough. I appreciate being able to schedule appointments easily
The staff are also very nice
Best doctor's office experience I've ever had. It was my first visit. I had gotten wood chips in my eyes on a construction project and it was really hurting. They are across the street from my new house so I called in the morning, hoping they'd have a cancellation. Nathaniel at the front desk answered right away, was incredibly nice and really empathetic. He made room for me within a few hours and even kept me on standby in case anyone was late or cancelled so he could get me in earlier. They really cared about how I was feeling and even though they had never met me and they were very busy, they treated me like a long time patient. My eye was very sore and it was hard to hold it open but Dr. M was very, very patient and told me a few stories and tried a few techniques until I relaxed and he got the job done. I will definitely be visiting them again and moving my family to their office. Wood is out of my eye and I'm feeling much better. Wish I could give more than five stars. It wasn't just that they treated the problem, it was the way they treated me that also made a huge difference.
I always have a very pleasant experience when I go to Mercer Island Eye Works for my eye exams. Everyone there is very professional and helpful.I will continue to go to see Dr. Masiocchi as long as he is there!
Friendly and knowledgeable doc and staff. Wide variety of cool hip eyewear. I would highly recommend this fabulous place